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Order Status

Look up any order with the order number from your confirmation and the email you used at checkout. You'll see the verified payment state, the delivery state, and the status of any refund case.

Find your order

Both details must match the order, so nobody else can look it up with your order number alone.

It looks like EK-XXXXXXX and is in your confirmation email.

The email address you entered at checkout.

Can’t find the email? Contact us at business@excellentstars.in and we will look it up for you.

Order details

The status below is read from our records, which are updated only after the payment is verified with Cashfree Payments on our server.

Enter your order number and purchase email to see the live payment and delivery status, and to raise a refund request if you need one.